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Info for your stay
We have always cared about your well-being and to face with greater tranquility the period we are going through we have increased our already stringent hygiene and cleaning rules with new procedures that affect all our departments:
Booking Flex
To book or not to book? This is the new question… We have the answer: we give you the opportunity to cancel or modify your booking until the day before your arrival without any restrictions (by booking directly with us).
Room and common areas
Ventilation systems Sanitization and regular air filters cleaning;
Even greater attention in Rooms and Common areas sanitation using 70% Isopropyl Alcohol based products on surfaces, door handles, handrails, switchboards, remote controls and any other objects;
Bed and bath linen high temperature washing using sterilizing products (as usual);
Coffee Maker: the tray is changed on every arrival (as usual).
Food and beverage
Buffet Breakfast access is a maximum of a 5 guests at a time, just one person each room or family unit is recommended;
Single portions for coffee breaks and business lunches;
Cutlery and crockery sanitation with chlorine based products (as usual).
General info/services
New shifts and home office in order to avoid gatherings among our Staff;
PPE (personal protective equipment) for the Staff (facemasks, gloves, hand sanitizer, plexiglas screens);
New procedures, conditions and controls over our suppliers.
A few tips for you
Let’s keep a distance of 1 metre between each other, but do not worry you will still feel welcomed;
Please wear a face mask, if you do not have it we are happy to give you one;
Feel free to use our hand sanitizer every time you want;
We will quickly check your temperature on arrival;
We can inform housekeeping to skip your room if you prefer to avoid the cleaning;
Digital payments and contactless are preferred.
EGO Hotel Staff
